What Is Cloud Unified Communications? A Complete Guide
Clear and constant communication is essential to the success of any modern workplace, and phone calls and emails are only part of the equation. On any given day, your team might move between video meetings, group chats, shared files, and more, oftentimes requiring your team to switch between different platforms that cause a lot more confusion and inefficiency than anything else.
Cloud unified communications, also known as Unified Communications as a Service (UCaaS), addresses these issues by bringing all those tools into one interconnected and easy-to-use system. Instead of managing a wide range of separate services, you can have a central place for the conversations that keep work moving forward.
What Does Cloud Unified Communications Mean?